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dbisam engine error # 8961
 Moderated by: Jeff Ward, garyt
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 Posted: Sun Mar 16th, 2008 07:27 am
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The Amsterdam Bar
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I  am recieving this error & am unable to do much with open tabs & such.  I imagine this'll be a simple regedit fix, but I'd like to know what key to delete before hand rather than going around jacking up the registry.  Please let me know how to avoid this error in the future if it was something my employees did.  Thanks for the help.



 Posted: Sun Mar 16th, 2008 07:49 am
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The Amsterdam Bar
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Upon a bit further looking, I discovered the date on the upper left of the ticket list is 12/30/1899.  The computer itself shows the correct time & date, but that's what pops up in the pos software for some reason.  I'm thinking about buying some stock in the industrial revolution & bailing before the Great Depression. 



 Posted: Sun Mar 16th, 2008 04:03 pm
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Jeff Ward
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A corrupt file header is data file damage, usually caused by a power failure or a serious computer problem.

The only way to fix the problem is to repair the data:
  • Exit all Point of Success programs
  • Make a backup copy for your data files (copy all files from the C:\Point of Success \Data folder somewhere else for safekeeping)
  • Open the Database Administrator (Start > All Programs > Point of Success > Database Administrator)
  • Click the Data Maintenance tab and click Repair Data Now
Let us know what happened to cause the problem and how the correction goes!



 Posted: Mon Mar 17th, 2008 02:35 pm
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The Amsterdam Bar
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All went fine.  It's nice to be back in the correct time.  The coconut batteries I learned from Gilligan's Professor powered me through the the fix & back to the 21st century. 
I think it was a power interruption that caused the glitch.  Our power flashed after a car took out a pole that night.

Thanks again!



 Posted: Mon Mar 17th, 2008 07:37 pm
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Daddio
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I would like to make a suggestion for everyone.  Buy a UPS (backup power supply) at least for your server.  They can save you a ton of grief.  You never know when a car is going to hit a power pole and screw up your data.

Last edited on Mon Mar 17th, 2008 07:38 pm by Daddio



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